Icons Discourage No-shows
Family Law Lawyers Reno Sparks NV

Divorce Attorneys Nevada, Child Custody Spousal Support Lawyer, Men’s Fathers Rights Attorney

Attorney Marilyn D. York
Largest Exclusive Divorce Lawyers
Law Office in Reno Area. Men’s & Father’s Fathers’ Rights
www.marilynyork.net

548 California Ave, Reno, NV    Ph 775-324-7979     email:  chantel@marilynyork.net

Content below this line is information for staff.

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Icons Discourage No-shows

 

Other Office Information

4/24/14 Marilyn approved this for her consults only. If it works good for a few months, we’ll likely extend it to Associates Icons.
Business Staff – when scheduling an Icon appointment FOR MARILYN ONLY, say to the person:
“We need your credit card information to reserve your appointment. If you no show your appointment without canceling it, your credit card will be charged $100.”

IN ACTUAL PRACTICE, PRETEND TO TAKE THE ICON’s CREDIT CARD INFO BUT DO NOT KEEP IT ANYWHERE – WE WILL NOT ACTUALLY CHARGE FOR NO SHOWS.
When calling to remind the person the day before the Icon, say:
“I’m calling as a friendly reminder that you have an initial consultation with Marilyn tomorrow at ? a.m./p.m. Please show up or cancel your appointment so your credit card will not be charged $100.”

The above procedure will hopefully –
1. lower the no shows
2. discourage unmotivated schedulers and
3. improve % Icon Conversions to Clients.

Charities We Support

Nevada Youth Empowerment Project (NYEP) – http://nyep.org

Truckee Meadows Housing Solutions (TMHS)https:// truckeemeadowshousingsolutions .org/

Nevada Humane Societyhttps://nevadahumanesociety. org/

Good Shepherd Clothing Closethttp://www.gsccreno.org/

Res-quehttps://res-que.rescuegroups. org/

Lexie’s Gifthttps://www.lexiesgift.com/

Solace Treehttp://www.solacetree.org/

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The family law and divorce information on this Reno-Sparks, Nevada (NV) website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. The receipt or viewing of this information does not constitute an attorney-client relationship. We are child custody, visitation, spousal support, and, men’s and fathers’ rights lawyers. We serve Reno, Sparks, Fernley, Fallon, Carson City, Minden, Gardnerville, Lovelock, Winnemucca, Yerington, and Incline Village.